Refund policy

Refund Policy

At Paraiso Coffee Beans, we are committed to providing premium-quality coffee. Due to the nature of our products, all sales are final.

No Returns or Refunds

We do not accept returns, exchanges, or offer refunds on any coffee products once an order has been placed and shipped.

Damaged or Incorrect Orders

If you receive a damaged item or the wrong product, please contact us within 48 hours of delivery. Include your order number and photos of the product and packaging so we can review your claim.

If we determine that the product was damaged during shipping or that an incorrect item was sent, we will provide a replacement or another appropriate resolution at our discretion.

Order Cancellations

Orders may only be canceled before they have been processed for fulfillment. Once an order has been processed or shipped, it cannot be canceled.

Contact Us

If you have any questions about your order or this Refund Policy, please contact us through our website’s contact page or customer support email.

Thank you for choosing Paraiso Coffee Beans.