Shipping policy

Shipping Policy

Thank you for shopping with Paraiso Coffee Beans. We are committed to delivering your order quickly and securely.

Order Processing

Orders are typically processed within 1–2 business days after payment has been received and approved. Orders are processed Monday through Friday, excluding weekends and holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

Shipping Locations

We currently ship to addresses within the United States.

At this time, we do not offer international shipping.

Shipping Rates

Shipping charges are calculated at checkout based on your order, shipping destination, and selected shipping method.

Any free shipping promotions, if offered, will be clearly displayed on our website.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

  • Standard Shipping: 3–7 business days
  • Expedited Shipping (if available): 1–3 business days

Delivery times are estimates only and are not guaranteed.

Delays

Paraiso Coffee Beans is not responsible for shipping delays caused by weather, carrier issues, holidays, natural disasters, or other circumstances beyond our control.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If an incorrect address is provided and the package is returned to us, the customer will be responsible for any additional shipping charges required to resend the order.

Lost or Damaged Packages

If your order arrives damaged or you believe your package has been lost, please contact us within 48 hours of the recorded delivery date.

Please include:

  • Your order number
  • Photos of the damaged package and product (if applicable)
  • A description of the issue

We will review each case and work with the shipping carrier to determine the appropriate resolution.

Order Changes or Cancellations

Orders may only be changed or canceled before they have been processed for shipment. Once an order has entered fulfillment or has been shipped, changes and cancellations cannot be made.

Contact Us

If you have any questions regarding shipping or your order, please contact us through our website’s Contact page. We are happy to assist you.